Last updated September 11, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Best Hair System
9830 6th St. Suite #102
Rancho Cucamonga, CA 91730
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 9830 6th St, Suite #102, Rancho Cucamonga, CA, 91730, United States.
The following items cannot be returned or exchanged:
● Custom Hair Systems
● Stock Hair Systems w/ Pre-Cut Services
● Altered Items
● Items Not in Original Condition
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
● A 15% restocking fee will be charged for all returns in excess of $199.00.
● Sale items are FINAL SALE and cannot be returned.
If you have any questions concerning our return policy, please contact us at (855)788-1188